Privacy Policy
Effective Date: July 10, 2026
At When Lymph Flows, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or get in touch with us regarding our services.
1. Information We Collect
We only collect information that you voluntarily provide to us when you interact with our website, inquire about our services, or book an appointment. This may include:
Contact Information: Your name, email address (such as inquiries directed to info@whenlymphflows.com), and phone number (07521 460 508).
Communication Details: Any specific text, health objectives, or enquiries you share with us through our contact forms or message channels.
2. How We Use Your Information
We use the information we collect strictly to deliver our bespoke lymphatic and massage treatments and to manage our business operations, including:
Responding to your direct enquiries and messages (we aim to respond within 24 hours).
Scheduling and managing bookings for our specialized services (such as Manual Lymphatic Drainage, Lipedema Management, Buccal Facial Lymphatic Management, Face Rituals, and Traditional Balinese Massages).
Providing necessary pre-treatment and aftercare coordination.
3. Data Protection and Retention
We take appropriate technical and organizational steps to protect the personal details you submit against unauthorized access or disclosure. Your information is retained only as long as necessary to fulfill your service requests or maintain communication.
4. Third-Party Links & Platforms
Our platform may provide links or integrations to social media platforms (such as Facebook, Instagram, WhatsApp, and TikTok) to allow you to follow us or message us directly. Please note that these third-party platforms have their own separate privacy protocols, and we do not assume responsibility for their practices.
5. Contacting Us
If you have any questions or concerns regarding this policy or how your personal information is handled, you can reach out directly via:
Address: 11 Central Maltings, Kiln Lane, Manningtree, CO11 1HR
Phone: 07521 460 508
